Support / FAQ
Questions, answered.
Specific answers about the site, its tools, customer support and communication choices.
Does Fuhup prescribe GLP-1 medicines?
No. Fuhup and AAG Lane Health LLC are not licensed healthcare providers, pharmacies or telemedicine platforms. We link to independent third-party services, which make their own medical and eligibility decisions.
Can I buy semaglutide or tirzepatide in the cart?
No. Prescription GLP-1 drugs are not sold by Fuhup and cannot be added to the retail cart. Any prescription-related intake or purchase occurs on the independent provider’s website after clinical review.
Are supplements an alternative to prescription medicines?
No. Supplements should not be treated as a replacement for a prescribed medicine or a professional medical evaluation.
Are the supplements available to order?
The ingredient catalog is an educational product-category preview. Final labels, dosages, ingredients, availability and pricing need to be confirmed. Checkout does not process orders.
Does a link to Hims or DirectMeds mean there is a partnership?
No. The links identify independent external services for consumers to investigate. No referral relationship, endorsement or affiliation is represented by this website.
Does submitting this form enroll me in marketing texts?
No. The optional account-notification checkbox authorizes recurring transactional/service SMS only. It does not authorize marketing or promotional text messages. The separate Terms/Privacy checkbox is not SMS consent.
Can I use the site without SMS?
Yes. Account-notification SMS is optional and unchecked by default. You may browse the site and submit the form without opting into texts.
How do I stop text messages?
Reply STOP to the sender. You can also send a request through our Opt Out page or email customer service. Reply HELP to a message for assistance. Message and data rates may apply.
What does the company do with my information?
The Privacy Policy describes form data, essential session cookies, local shopping-cart storage if applicable, customer support, service providers and your privacy choices. We do not use the account-notification checkbox as permission for third-party promotional texting.
How can I reach someone?
Use the Support page or email the support address displayed in the footer. No personal contact details are required to read the site.